We apologize that all guests cannot use the hotel facilities between 10 a.m. and 5 p.m.
Minors under the age of 18 are not allowed to stay in our hotel.
To cancel a reservation, please note that we charge a cancellation fee at the following rates:
In addition, customers who booked through booking sites need to cancel through the booking site used to reserve a room.
Two days before reservation: 30%
A day before reservation: 50%
Same-day or no-show: 100%
☆ Please note that cancellation policy might be individually set to packages. In such a case, the cancellation policy follows the individual policy by the package.
Check-in time is after 5 p.m.
No, we do not have a curfew. Please be sure to bring your card key when leaving the hotel.
Yes, you can. The hotel is not liable for any loss of valuables. Guests are required to manage their own valuables. Please note that we do not keep your bags after checkout.
Free Wi-Fi is available throughout the entire premises.
Please check your card key for your id and password.
Guests can store valuables in an individual locker and key cabinet inside their pods. The hotel is not reliable for any loss. Guests are required to manage their own valuables.
We accept Visa, MasterCard, JCB, American Express, Diners Club, and UnionPay.
The hotel is a smoke-free facility.
There is no restaurant inside our hotel. Guests can bring their own food and beverages and eat in the lounge located on the fifth floor. Eating and drinking are not allowed in other areas. The lounge has a vending machine, electric pot, and microwave. In addition, there are original herbal teas and flavored teas for our guests to enjoy.
All the facilities are not available to use between 10 a.m. and 5 p.m.We ask our guests not to leave any personal belongings inside the pod because the pods will be cleaned during the hours. Please place your personal belongings in the individual locker and key cabinet for valuables inside your pod.
We do not have washing machines. Instead, we will guide you to a laundromat nearby.
We offer free rental amenities and amenities for sale.
*Inside the amenity bags
- Lounge wear
- Bath towel
- Face towel
*Inside the locker room
- Deodorant spray
- Lint roller for clothes
*Inside the vanity room
- Cotton swabs
- Blow dryer
- Face toner, milky lotion, and cleansing form.
*Inside the shower booth
- JamLabel shampoo (All-in-one body and hair shampoo. Located inside the shower booths on the fifth floor.)
- Curling iron (limited quantity)
- Body scrub towel
- Good-night sleep set (Eye mask and ear plugs)
- A set of three skincare items (cleansing form, face wash, and all-in-one face toner)
Yes. All the pods are equipped with two regular outlets. Also, the lounge has outlets. Please note that electronics over 100 watts cannot be used.
Please be sure to call us if you will be late for the time set at the time of reservation. The final check-in time is 12 a.m. (midnight)
Checkout time is before 10 a.m.
To check out, please stop by at the front desk on the first floor. Please return your keycard, amenity bag, and nightwear. (Bath towel and face towel can be placed in a return box.) Although full payment is due at check-in, if you purchase additional amenities, please pay at check-out.
We do not keep your luggage after checkout. Please use a coin-operated locker at train station.
Only when requested by customers, we will ship to your home via cash on delivery. For details, please read the hotel terms and conditions.